Saras AIAdmin Console
AD
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New Agent

Fill in the tabs below, then create the agent.
draftEN

Agent Details

Identity, persona, guardrails and languages for this agent.

Optional. Leave empty for an agent that answers from its own uploaded documents and FAQs.
Shown under the agent's name in the widget header.
New agents start as drafts.
Where this agent hands off when it can't help.
The agent's main instructions to the AI — its job, scope and rules. Persona, tone and guardrails below are added on top. Leave empty to build the prompt from the persona alone.
Shapes tone and framing of AI responses.
A short descriptor, e.g. warm, concise, formal.
Topics, requests and actions this agent must decline. Triggers a hand-off offer instead of a guess.
Leave blank to use the default greeting.
Select every language this agent should converse in. Requests in an unselected language fall back gracefully.

Live Preview

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New Agent—
StatusDraft
Course—
System PromptFrom persona
Opening LineDefault greeting
GuardrailsNone set
Escalation—
LanguageEnglish
Avatar—
Avatar Platform—
VoiceDefault (Jenny)
Voice PlatformAzure Speech
LLMPlatform default
Embedding Modeltext-embedding-3-small (default)
New agents are created as draft. Set them to active once the persona and knowledge look right.
Fill in the tabs, then create the agent. Voice, avatar and LLM can also be set later under Settings.